Gartner Magic Quadrant Review of Acumatica Cloud ERP

Headquartered in Bellevue, Washington, U.S., Acumatica sells its solutions through value-added resellers (VARs) and private-label OEM partners, such as Visma and MYOB. Acumatica goes to market globally through its partner network. Acumatica operates in multiple geographies, but relies heavily on partners for localizations. It focuses on small and midsize organizations and has customers in many geographic regions with the majority in North America. Services-centric industries are its largest vertical segment, but product-centric customers are growing in number. Its resource-based licensing model is popular with customers.

Acumatica is a “born in the cloud” solution. The Acumatica ERP suite version 2018 R1 includes distribution and manufacturing capabilities, along with financials and CRM functionality. Recently, Acumatica has made progress in pursuing the construction vertical. The 2018 R1 solution is designed for midsize enterprise customers and deployed in the Acumatica public cloud, which runs on Amazon Web Services, or a private cloud of the customer’s choice (either on-premises or at a hosted facility). Acumatica provides a cloud development platform, the Acumatica Cloud xRP Platform, that offers many of the capabilities of a platform as a service.

Acumatica is a Niche Player in this Magic Quadrant, due to its good core functionality for midsize organizations and its flexibility to support extension of the functionality delivered by partners. Acumatica lacks some depth of capability for product-centric organizations, compared with other vendors in this Magic Quadrant. Extended capabilities are often provided through its partner network, and may be dependent on the partner selected. Acumatica is seeing significant expansion and certification of its partner network.

• Acumatica received high scores from surveyed reference customers for its product’s ability to meet their needs. The wide range of APIs available, coupled with the flexibility of the Cloud xRP platform and the range of partner apps, means that Acumatica 2018 R1 is well-aligned with Gartner’s vision for postmodern ERP.
• Acumatica has a strong focus on midsize organizations and a partner strategy that is well-suited to that market segment, enabling it to serve multiple industries and geographies.
• Surveyed reference customers praised the product’s ease of use and the speed at which users were able to start using it with minimal training. They scored Acumatica highly for its support. Acumatica’s growing partner ecosystem is enhancing the availability and capability of product support.

For more information, Gartner Magic Quadrant Review of Acumatica Cloud ERP.

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